ABC Membership Refund/Cancellation Policy

ABC wishes all members to be happy with our products and services.  If you are not satisfied, please contact the ABC main office at Telephone 336-690-5510 or via  Members@abcweddingplanners.com  and we will review your concerns.  We receive very few complaints, however, almost all disputes are settled with satisfaction to the customer. " 

  • The Association of Bridal Consultants (ABC) reserves the right to refuse/cancel a membership.

  • If ABC refuses a new or renewing membership, registrants will be offered a refund, if renewal or payment has already been made.

 

  • Each payment for membership contains a non-refundable $50 administration fee.

    New Membership cancellations (Initial memberships) received within 30 days of registration are eligible to receive a full refund less the $50 administration fee.

    Membership renewals do not qualify for refund.

    Cancellations received after the stated deadline will not be eligible for a refund.

    Cancellations will be accepted via phone, postal or e-mail.

    All benefits and incentives received by participant must be cancelled/returned to the ABC.

    All refund requests must be made by the attendee or credit card holder.

    Refund requests must include the name of the attendee and/or transaction number.

    Refunds will be credited back to the original credit card used for payment.

    These above policies apply to all ABC memberships unless otherwise noted in the corresponding program materials.

  • The Association reserves the right to cancel memberships that violate the code of ethics in any way.

    No refunds shall be given for memberships cancelled by the Association for violation of the Code of Ethics.

    In addition, member cannot attend any local meetings/events or online events for a period of one year.

    If member would like to join again after the one year period the member must be first interviewed by the leadership team and a determination will be made.

  • Event Cancellation by Sponsor

    The Association of Bridal Consultants (ABC) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.

    If ABC cancels an event, registrants will be offered a full refund.

    Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

    Registration Cancellation by Participant

    Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 30 business days before the event.

    Registration cancellations received prior to the deadline may be eligible to receive a refund less a $50 service fee.

    Cancellations received after the stated deadline will not be eligible for a refund.

    Refunds will not be available for registrants who choose not to attend an event.

    Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.

    All refund requests must be made by the attendee or credit card holder.

    Refund requests must include the name of the attendee and/or transaction number.

    Refunds will be credited back to the original credit card used for payment.

    These above policies apply to all ABC Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

  • All returns of goods and materials purchased directly from the Association of Bridal Consultants require prior authorization.

    Shipping and handling charges are non-refundable, Returns must be authorized by the ABC within 30 days of the invoice date. Within thirty (30) days of purchase, we will replace, substitute or repair, at our sole discretion, any ABC product that is deemed defective.Products provided/sold by ABC partners and affiliate programs are subject to the return policy of the partner.

  • Students who register for a training course occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for students who decide not to take the course. Refunds for online courses are only given under the following circumstances:

    The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within three business days from the date of the registration (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.

    A full refund will be issued less an administrative fee of $50.

    All shipped course materials (books, study guides, CDs, Self-Study Kits, Videos, etc.) are returned, unopened/unused at your own expense if you accept delivery of the package.

    Additional restocking and shipping costs may apply to returned books.

    Please understand that with the enrollment and accessing of your online course, you have read and agree to the aforementioned refund policy.